Trust Centre

Trust & Security

Your data stays on your infrastructure. Your AI stays under your control.

Customer data is never co-mingled with other tenants and never used to train models. The architecture, certifications, and AI controls below show how it stays that way.

Security Principles

Every decision made is guided by a core set of security principles.

01

Security by Design

We integrate security into every stage of development and operations as a foundation.

02

Customer-Controlled Infrastructure

Your data stays on your infrastructure. Complexio deploys within your environment.

03

Data You Control

Only the data necessary for the agreed purpose is processed. Personal and sensitive data is filtered, masked, or excluded.

04

Always Verified Access

A 'never trust, always verify' approach to access control and network security across the platform.

05

Layered Protection

Multiple independent layers of security controls protect your data at rest, in transit, and during processing.

06

Continuous Improvement

Vulnerability scanning, security control reviews, and proactive response to evolving threats and regulatory standards.

Trust Centre

Questions about security?

Our security team is ready to support your evaluation — whether you need a completed questionnaire, a copy of our policies, or a conversation about our architecture.

security@complexio.com